Partner in Craft Spotlight: Kuiken Brothers
Our Partners in Craft program recognizes corporations and small businesses across industries that support the School. Meet one of our newest industry partners, , a family-owned residential and commercial building materials supplier in business since 1912.
We spoke with Ryan Mulkeen, Vice President of Marketing & Communications at Kuiken Brothers, about how they connected with NBSS through a graduate, why they support the School, what advice they have for our students, and more.
How did you discover the School?
We learned about NBSS in 2008 from one of your alumni, Brent Hull PC 鈥93 of . We鈥檙e a residential and commercial building materials supplier here in New Jersey and New York started in 1912, and we鈥檙e a family-owned business.
At the time, we were looking to differentiate ourselves in the market, and we had a big catalog of moulding profiles. We had a successful program and a lot of interest in our moulding profiles, but there were no real differentiators from other suppliers in the marketplace. So we decided we needed to tell the story a little bit differently. We knew Brent was a great resource for moulding and we had read a number of his published books. We reached out to him to help us refine our stock moulding collection and hopefully create a story about them to share with our customers.
Ultimately, it resulted in the creation of our , which is a series of 90+ historically-inspired profiles from the Early American Georgian, Federal, Greek Revival, Colonial Revival, and Craftsman styles. In getting to know Brent, he always spoke very highly of 兔女郎直播 Bennet Street School. And recently, Brent encouraged us to make the connection and support the School.
Why do you support NBSS?
We鈥檝e long heard about NBSS and long admired it. Continuing education in building materials supply is critical. Connecting with craftsmen and craftswomen who have an awareness of a quality product is critical. Understanding how to install those products and how they work with others to create an assembly is crucial. Knowing that there is an institution fostering continuing education and offering educational opportunities for builders and remodelers is a home run for us.
We both have a long history as organizations: we’re now over 110 years old ourselves. 兔女郎直播 Bennet has a similar focus on history and exploring the past. Having an awareness of the past is critical to our mission and how we go to market with our sales, operations, and administrative teams.
History is a big part of our organization, and it鈥檚 a big part of the Kuiken family, with a motto of 鈥渉onesty, integrity, professionalism.鈥 That seems to be lost in the modern era. If people would look to the successes of the past, they would see that there are some core values that were relayed from one generation to the next. Seeing that at 兔女郎直播 Bennet Street School, it aligns with our motto and our mission as an organization.
What is an interesting trend in your field you鈥檝e noticed recently?
On the wooden moulding side of things, there was an uptick in modern craftsman style, which is a very simple, plain moulding collection. People were gravitating towards it. But we鈥檙e now starting to see a return to and growth of our classical moulding collection; and interest from around the country.聽
I鈥檝e seen a lot of interiors exploring the past a bit more. While modern design hasn鈥檛 gone away, there鈥檚 an interest in a more traditional look and feel鈥攈omey, cozy details鈥攙ery different from super clean and minimal. There鈥檚 a groundswell happening. We鈥檙e certainly seeing it in the interest in specific profiles, like early American, Georgian, Federal, and Greek Revival.聽
When we post photos on our Instagram account () of those moulding profiles, people say, 鈥淲hoa, I didn鈥檛 know that stuff still exists!鈥 They thought they had to have it all custom-made, and the fact that they can grab it off the catalog and incorporate it into their design makes them different from everybody else doing the modern farmhouse trend. Their homes feel comfortable, like the ones they grew up in here on the East coast and New England, where we have a lot of history to draw from.
Complete the sentence: If I weren’t working in the building materials industry, I鈥檇 be a _.
I had never envisioned being in the supply side of the building trades, so it鈥檚 difficult to say. Personally, I鈥檇 rather be a finish carpenter, I鈥檇 love to be in the field. We鈥檙e on the supply side in logistics and working with manufacturers; we鈥檝e developed our own moulding collection in-house. Jumping out of that, it would have been amazing early on to have learned more about installation and building and working with clients to bring traditional and classical designs back to life. I鈥檓 envious of the students and alumni from that vantage point.
What鈥檚 something that has inspired you recently? Could be a whole book, an article, video, or any other bit of whimsy, information, or inspiration.
The video content that Brent Hull is presenting on a daily basis is really intriguing. His ability to strip back the past and highlight certain details and characteristics is a forgotten art that鈥檚 not talked about in schools at all. It鈥檚 only talked about in certain circles and there鈥檚 a group of people that understand it, but not many. The content on his YouTube channel and his Instagram accounts has been eye opening. He hooked us early on, and once you listen and realize what he鈥檚 talking about in terms of scale and proportion, you look at buildings and interiors completely differently. You understand history and where things started in a whole new light.
What motivates you? And/or what do you love about your work/field?
My role here is marketing, and in building materials supply, I鈥檓 exposed to every single product line we sell. So I 诲辞苍鈥檛 come to work and do the same exact thing every single day. I鈥檝e rarely had two days in a row that are book matched, if you will鈥攏othing looks the same day-to-day. There鈥檚 always something new to learn, a different way to present something to someone else and seeing how they learn or perceive things. From a marketing standpoint, it鈥檚 finding ways to tell that story to a wide audience, and gaining acceptance so people want to want to build something with that material.
Doug Kuiken, one of the company鈥檚 owners, always says, 鈥淎t the end of the day, we鈥檙e in the shelter industry.鈥 To be able to be part of providing housing for people鈥攐r materials that go into that housing鈥攚e鈥檙e going to build something that will hopefully last 100 years, where people will have memories. Products we鈥檙e selling might become someone鈥檚 mantle, and during the holidays, that family will build a fire and put their stockings up on it. Looking beyond simply selling products is a meaningful experience. It鈥檚 not just about the sale, it鈥檚 about what it can become.
What life or career advice can you share with our students and graduates?
Ask questions. Ask a million questions. Never stop trying to think outside the box.
Look outside our industry as well. Our industry can be very slow to change. Look at how other industries are doing things, and how that could be incorporated into what you do. As a supplier, we 诲辞苍鈥檛 look at our competitors and try to do what they do. We look outside the industry and see how other people are speaking and communicating from a marketing standpoint, how they鈥檙e visually representing ideas and catching people鈥檚 attention.聽
There will be mentors you鈥檒l look up to. And there will also be mentors who you鈥檒l remember what they do鈥攁nd 诲辞苍鈥檛 do. I鈥檝e had bosses where I made note of approaches I didn鈥檛 agree with, to make sure that when I was at a similar point in my career, I wouldn鈥檛 do things the same way.聽
There鈥檚 always new things to learn. Be open minded. It鈥檚 not always about you; think about the team that you rely on, people who are going to be part of your success.聽
Kuiken Brothers being in business for over 110 years is due to our success in partnering with the building community. We 诲辞苍鈥檛 look at our customers as a sales opportunity, but more of a relationship opportunity. If we treat our customers right, they鈥檙e going to be life-long partners鈥攁nd we do have generational customers. It鈥檚 always about doing the right thing, even in critical situations where something goes wrong. When we put in the time and effort to have good relationships with customers and clients, and grow those relationships, those are the most successful relationships we have. Thinking about the big picture all the time is critical: your customer鈥檚 success is your success.